Terms and Conditions

These Terms and Conditions apply to the use of this website at www.maiaskincare.co.uk.

The www.maiaskincare.co.uk website is operated by Sharon Murphy trading as Maia Skin Care.

By accessing this website and/or placing and order, you agree to be bound by these terms and conditions.
Using this website indicates that you accept these terms regardless of whether or not you choose to order from us. If you do not accept these terms do not use the website.

Product Disclaimer

We are not liable for any result due to the misuse of products or failure to follow instructions provided on the website.

Please note that variation in colour, texture and fragrance may occur due to the use of natural raw ingredients. This variation does not affect the effectiveness of the product.

    1. INTRODUCTION

  • 1.1 You will be able to access all areas of this Website without registering your details with us.
  • 1.2 We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you.
  • Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

    2. ORDERING FROM US (For information on how to order, Payment and Delivery please see Help and FAQs.)

  • 2.1 You are deemed to place an order with us by ordering via our online checkout process. If it is your first time ordering from us, you will be sent a password for future use on the website. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
  • 2.2 Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
  • 2.3 We may refuse to accept an order:
  • (a) where goods are not available;
  • (b) where we cannot obtain authorisation for your payment;
  • (c) if there has been a pricing or product description error; or
  • (d) if you do not meet any eligibility criteria set out in our terms and conditions.

    3. PRICING

  • 3.1 All prices include VAT at the current rates.
  • 3.2 All prices are subject to delivery charges. Additional insurances, express mail and any other additonal mail prices will only be incurred if requested by you.

    4. CANCELLATION AND RETURNS POLICY

  • 4.1 If you wish to cancel your order:
  • (a) you can notify us by email before we have dispatched the goods to you; or
  • (b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.
  • 4.2 You can return goods unopened and unused within 7 days after receipt for a full refund or exchange. Contact us first to arrange the return. The costs of returning goods to us shall be borne by you. It is your responsibility to ensure the products are wrapped securely and arrive back to us.
  • 4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
  • 4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the event that the product has been opened or used.
  • The provisions of this clause 4.4 do not affect your statutory rights.

    5. LICENCE

  • 5.1 You are permitted to print and download extracts from this Website for your own use provided no documents, logos or images are modified in any way.
  • 5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us.

    6. DISCLAIMER

  • 9.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice.
  • 9.2 The material on this Website is provided "as is" without any conditions, warranties or other terms of any kind.

    7. GOVERNING LAW AND JURISDICTION

  • 7.1 These terms and conditions shall be governed by and construed in accordance with English and Welsh law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English and Welsh courts.
  • 7.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.